B2B E-Commerce Done Right
Customer-specific pricing, quote-to-order, net terms and self-service company accounts, built the way wholesale and distribution actually buy.
A consumer checkout does not sell to businesses
Most storefronts are built for a shopper who sees one public price and pays by card on the spot. B2B buyers do not work that way. A distributor has negotiated contract pricing, a hospital procurement team needs a formal quote and a purchase order, a workshop reorders the same fifty SKUs every month, and finance pays on Net 30 or Net 60 rather than at checkout. Bolt those needs onto a B2C store and everything falls back to email and phone: sales reps rekey orders into the ERP, quotes live in spreadsheets, pricing errors slip through, and buyers wait days for something they should be able to do themselves in minutes. As you sell across the USA, Germany, Switzerland, Sweden and Qatar and the wider Gulf, every extra currency, tax rule and approval layer makes the manual glue crack a little more.
A B2B portal that mirrors how your buyers actually purchase
Hepek builds a modern, fast B2B commerce portal designed around the real buying journey: each customer logs in to see their own contract pricing, requests a quote when a deal needs negotiation, orders in bulk with quick SKU entry or CSV upload, and checks out on their agreed payment terms. Company accounts let a single business have many buyers, each with roles, spending limits and approval routes, so procurement stays in control. Behind the storefront we wire the portal into your ERP so pricing, stock, orders and invoices stay in sync and your team stops rekeying anything. We keep the underlying commerce engine deliberately in the background and choose it to fit your catalog size, integration needs and the markets you trade in, from Bosnia and Herzegovina to the Gulf.
Så fungerar det
- 1
Model your accounts, pricing and terms
We start with how you actually sell: which customers get which price lists, where volume breaks and contract pricing apply, what payment terms each account carries, and how approvals should flow inside a buying organization. Getting this model right upfront is what keeps the portal accurate as you add customers and markets.
- 2
Build company accounts with roles and approvals
Each customer becomes a company account that can have many users. Buyers place orders, approvers sign off above set thresholds, and admins manage users, addresses and saved order lists. Multi-level approval routes, spending limits and purchase-order capture mean procurement teams keep the control their process requires.
- 3
Wire up customer-specific pricing and tax rules
Logged-in buyers see only their own negotiated prices, contract discounts and volume tiers, never a generic list price. We handle multi-currency, region-specific tax and VAT, and tax-exemption or reverse-charge cases so a wholesale customer in Sweden and a distributor in Qatar each see correct, compliant pricing.
- 4
Add quote-to-order and bulk ordering
For deals that need negotiation, buyers submit an RFQ, your team responds with a quote, and the approved quote converts straight into an order with no rekeying. For routine replenishment, quick-order and CSV upload let buyers add dozens of SKUs and reorder past purchases in seconds.
- 5
Integrate the ERP as the source of truth
We connect the portal to your ERP so price lists, stock, credit terms, orders and invoices flow both ways automatically. Orders land in the back office ready to fulfill and invoice, and finance works from numbers it can trust rather than a copy of them.
- 6
Launch, measure and expand
We roll the portal out to your accounts, watch how buyers use self-service, and iterate on the flows that drive reorders. From there it is straightforward to extend into new regions, add customer segments, or layer on punchout and richer catalog tooling.
Teknik
Customer-specific pricing
Every account sees its own contract prices, volume discounts and price lists once logged in. Public visitors see catalog or gated pricing, so your negotiated rates stay private and your margins stay intact across currencies and regions.
Quote-to-order (RFQ)
Buyers request a quote on configurable or high-value items, your sales team negotiates and responds, and the accepted quote becomes an order in one click. The whole request-to-order trail is captured instead of scattered across email threads.
Company accounts, roles and approvals
One customer, many users. Assign buyer, approver and admin roles, set spending limits, and route orders above a threshold through multi-step approval so procurement keeps oversight without slowing the team down.
Net terms and purchase orders
Check out on agreed terms such as Net 30 or Net 60, or against a purchase order, instead of paying by card up front. Credit limits and terms can be driven from your ERP so what the portal offers matches what finance has approved.
Bulk ordering and reorder
Quick-order by SKU, CSV upload, saved order lists and one-click reorder turn a fifty-line replenishment order into a two-minute task, which is exactly the friction that keeps repeat B2B buyers coming back.
Fördelar
Buyers self-serve around the clock
Customers place orders, reorder, pull quotes and check invoices whenever they want, without a call or an email, which is what modern B2B buyers now expect from a supplier.
Your sales team stops rekeying
Quotes convert to orders and orders flow into the ERP automatically, so reps spend their time on relationships and negotiation rather than copy-pasting line items.
Pricing stays accurate and private
Contract prices, tax and exemptions are applied by the system per account, cutting quoting errors and keeping negotiated rates out of public view.
Procurement keeps control
Roles, spending limits and approval workflows mirror how buying organizations actually authorize spend, so larger accounts trust the portal with real order volume.
Finance reconciles with confidence
Terms, purchase orders and invoices tie back to the ERP, so credit exposure is visible and month-end reconciliation is far less painful across markets.
Ready to scale across regions
Multi-currency, local tax and VAT, and per-market catalogs let you grow from Bosnia and Germany to Switzerland, Sweden and the Gulf without rebuilding the platform each time.
Vanliga frågor
What is B2B e-commerce?
B2B e-commerce is selling to other businesses online, such as wholesale, distribution and manufacturing. Unlike consumer stores, a B2B portal handles customer-specific contract pricing, quotes and RFQs, bulk ordering, payment on net terms, and company accounts with roles and approvals, usually integrated with an ERP.
How is B2B e-commerce different from B2C?
B2C shows one public price and takes card payment at checkout. B2B is negotiated and account-based: each buyer sees their own contract pricing, may request a quote before ordering, buys in bulk, and pays on terms like Net 30 or against a purchase order. B2B also needs company accounts with multiple users, roles and approval workflows, plus tax-exemption handling and ERP integration.
Can a B2B portal show different prices to different customers?
Yes. Customer-specific pricing is core to B2B. Once a buyer logs in, the portal shows their negotiated contract prices, volume discounts and price lists rather than a generic list price. Hepek drives this from your ERP or price lists so every account sees correct, private pricing, including region-specific tax and exemptions.
How does quote-to-order (RFQ) work?
A buyer requests a quote on configurable or high-value items, your sales team reviews and responds with pricing, and the buyer accepts. The approved quote then converts directly into an order without anyone rekeying line items. This keeps the full request-to-order history in one place instead of scattered across email.
Can B2B buyers pay on net terms instead of by card?
Yes. B2B portals support payment on agreed terms such as Net 30 or Net 60 and checkout against a purchase order, not just card payment. Credit limits and terms can be governed by your ERP so the portal only offers what finance has approved for each account.
Does Hepek integrate the B2B portal with our ERP?
Yes. Hepek connects the portal to your ERP so price lists, stock, credit terms, orders and invoices sync both ways. Orders arrive in the back office ready to fulfill and invoice, keeping one source of truth for teams selling across the USA, Europe and the Gulf.
Give your B2B buyers a portal they will actually use
Whether you sell wholesale in Bosnia and Germany or distribute across Switzerland, Sweden, Qatar and the Gulf, Hepek can build a B2B commerce portal with contract pricing, quote-to-order, net terms and company accounts, wired into your ERP. Tell us how your buyers purchase and we will map the right build. Email info@amygdal.com to start the conversation.